FAQ

Please ask a member of the sales team to direct you to a retail outlet that has stock of the product. With the exception of a few specialty products, all products are sold at a minimum size of one case/carton.

Please visit our store at 1393 Tiamiyu Savage Street Victoria Island, Lagos. We may have a bottle open for tasting.

Please sign up for our newsletters and follow our social pages to get updates on upcoming in-store events. You also get exclusive emails when our out-of-stock products are back in stock; especially the popular ones.

All payment going through our site has been secured for your safety and ours. In the unusual situation you suspect anything, please stop the transaction immediately and alert us.

All our products are stored properly and duly checked before being supplied. Please ensure you check your product before leaving the store or before the dispatch leaves.

On the rare occasion that there is a defect with your product. Contact our sales team on 08099913285. Upon inspection, if item(s) is deemed defective or the wrong item(s) shipped, an exact replacement, if available, will be shipped to you free of charge. If your exact replacement is out of stock, we can exchange it for a similar product of similar value.

Please be assured that your personal information is kept private and confidential, and at no point will Ekulo Wine World share it with a third party.

Please contact our team here